Privacy Policy

Introduction

At Khazeena-e-Kutub, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

When you make a purchase or attempt to make a purchase through our site, we collect the following information:

• Name: Your full name for order processing and delivery
• Email Address: To send order confirmations and updates
• Phone Number: For delivery coordination and WhatsApp notifications
• Shipping Address: To deliver your orders
• Payment Information: Payment details are processed securely through our payment partners. We do not store credit/debit card information on our servers.

Automatically Collected Information

When you visit our site, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit
• Time and date of your visit
• Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

• Order Processing: To process and fulfill your orders, including shipping and delivery
• Communication: To send you order confirmations, updates, and respond to your inquiries
• WhatsApp Notifications: If you opt-in, we send order status updates via WhatsApp
• Improvement: To improve our website, products, and services
• Marketing: With your consent, to send you promotional offers and newsletters (you can opt-out anytime)
• Legal Compliance: To comply with legal obligations and prevent fraudulent activities

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery Partners: Shipping companies to deliver your orders (name, address, phone number)
• Payment Processors: Secure payment gateways to process your payments
• Legal Authorities: When required by law or to protect our rights

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

• SSL encryption for all data transmission
• Secure servers with restricted access
• Regular security audits and updates
• We do not store sensitive payment information on our servers

Cookies

We use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser that enables the site's systems to recognize your browser and capture certain information.

We use cookies for:

• Remembering items in your shopping cart
• Understanding your preferences based on previous visits
• Compiling aggregate data about site traffic

You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically.